International Technical Support Engineer

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Description

Job Description :
Technical Solutions Engineers provide support and resolve customer cases for our ad-serving platform, including system configuration, network setup and diagnosis, websites integration and day-to-day use of the solutions.

The Technical Solutions Engineer will provide technical assistance and remote troubleshooting support as part of a global support organization.

You will also work closely with engineers, product managers, and sales engineers to improve the product’s vision and to make our customers’ business successful.

Responsibilities:
• Provide support and resolve customer cases for the Smart AdServer’s platforms and other products in system configuration.
• Provide technical assistance and developer support as part of a global support organization.
• Work closely with engineers, product managers, and sales engineers to improve the product’s vision and to make Smart AdServer’s customers successful.

Please send your CV at job@smartadserver.com

Skills :
• Master degree preferred in Computer Science or related technical degree.
• Relevant industry experience in technical support, professional services or online marketing
• Strong understanding of Web-related standards, such as HTML, CSS, javascript, flash.
• Outstanding follow-through and problem solving skills, resourcefulness, attention to detail, and communication skills, both verbal and written.
• Familiarity with programming/scripting (asp.net, js) as well as experience with relational databases (MS SQLServer ) is preferred.
• Fluent in english, advanced level in french, another language welcome

Company Description :
Smart AdServer (aufeminin.com / Axel Springer groups) is a technology provider, which offers business applications to the online advertising market. Our goal is to provide our Publishers, Ad Networks, Agencies and Advertisers clients with innovative and efficient web (IAB, video and rich-media formats) & mobile ad serving solutions.

With more than 180 clients in 25 countries and tens of billions of display ads served every month, Smart AdServer is a key player in the industry, rapidly expanding across Europe (UK, Germany, France, Spain, Poland…) and North America (US, Canada, Mexico).

We’re working with a vast array of partners and customers, making online business solutions as efficient as possible.

As a human size company, we are looking for a top-hand team member to grow our business & build up a strong long-term relationship with our partners and clients.